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Overview
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Recent
General
»
General FAQ
(13)
»
Glossary
Opening a Technical Ticket
Opening a Billing Ticket
Acceptable Usage Guidelines
(7)
»
Adjusting DNS service settings to secure servers against being used in DDoS attacks
Reporting unsolicited emails (spam) from the iWeb network
Submitting abuse complaints on iWeb.com
Network
(6)
»
IP address request justification guidelines
High quality network performance tests
Configuring Reverse DNS (Control Center or Customer Hub)
Billing
(8)
»
Payment methods
Modifying account information
Cloud service payment
News
(3)
»
End of Product Support: Windows 2003 / 2008 & FreeBSD - April 18, 2013
End of product support: Windows 2003, 2008 (excluding R2), FreeBSD - February 6, 2013
Important changes to MS SQL Server licenses - November 29, 2012
New Customer Resources
(5)
»
Server deployment times
Customer Hub contacts
Choosing the right server: shared or dedicated
Security
(9)
»
Ensuring email from an IP isn't blocked by Hotmail
Recognizing phishing attacks
Securing Secure Shell (SSH)
Security vulnerabilities and exploits
(3)
»
cPanel & WHM security releases
SSH root compromise
Security updates and vulnerability resources
About iWeb
(2)
»
Virtual tour of iWeb data centers
Careers at iWeb
Web resources
»
Search Engine Optimization (SEO)
(3)
»
Increasing search engine ranking for websites - Search Engine Optimization
Maintaining SEO rankings during migration
Understanding web crawlers
Email
(3)
»
Retrieving email headers
Diagnosing email problems
Ensuring legitimate emails are not being filtered as spam
Webmaster
(4)
»
Previewing a website before DNS is pointed
Pointing a domain towards a server
Viewing current PHP values
Control panels
»
cPanel / WHM
(97)
»
Managing Security Token Settings to secure WHM
Updating WHM/cPanel from the command line
Enabling pre-installed CGI scripts in cPanel
Parallels Plesk
(16)
»
Getting started with Parallels Plesk Panel 10
Viewing and configuring Server Health reports in Plesk
Using Event Manager in Plesk
Operating systems
»
Linux
(36)
»
Copying a file to another server through SSH
Connecting with Secure Shell (SSH)
Changing server hostnames
Windows
(14)
»
Authorizing an IP Address in Windows Firewall
Change the Remote Desktop Connection port to your Windows Server
Windows Server 2012 - Windows Server Backup
Products
»
Smart Servers
(9)
»
Upgrading RAM on a Smart Server
Smart Firewall User Guide
Smart Groups User Guide
R1Soft
(8)
»
Retrieving backups for one or more files
Daily backup reports
Managing a complete server restore with the R1Soft system
Cloud (Self-serve cloud)
(23)
»
Cloud Computing at iWeb
Opening a Technical Ticket (Cloud)
Possible Uses for Cloud Computing
Clusters
(10)
»
Databases
Uploading Files
Web Servers
Firewalls
(3)
»
Configuring new VPN L2TP/IPSec connections in Mac OS X
Configuring new VPN L2TP/IPSec connections in Windows 7
Configuring new VPN L2TP/IPSec connections on Windows XP
Managed Services
(5)
»
Adding your own SSL Certificate
Managed Cloud User Guide
Uploading files with SFTP and Filezilla
Databases
»
SQL
(5)
»
MS SQL Server 2012 licensing
SQL Server 2005
Managing MySQL servers from the command line
Virtualization
»
Xen
(1)
»
Virtualization Ready: Xen User Guide
VMware
(3)
»
Read first: Support policy & VMWare Knowledge base
VMware - Configuring additional IPs [Windows]
VMware - Configuring additional IPs [Linux]
Microsoft Hyper-V
(3)
»
Virtualization Ready: Hyper-V User Guide
Windows Server 2012 – Create a new virtual switch in Hyper-V
Activate IP-Forwarding on the physical server for a specific network interface
Parallels Virtuozzo
(2)
»
Virtualization Ready: Virtuozzo User Guide
Official Virtuozzo Knowledge Base
Virtual Box
(1)
»
Support policy & Virtual Box documentation
User Guides
»
Horde Webmail
(11)
»
1. How to write an email message in Horde
2. How to open an email message in Horde
3. How to manage your contacts in Horde
Updating DNS
(17)
»
Updating DNS at MelbourneIT.com.au
Updating DNS at NetworkSolutions.com
Updating DNS at NameBargain.com
phpMyAdmin
(12)
»
1. Becoming familiar with databases in phpMyAdmin
2. Creating tables in a database with phpMyAdmin
3. Deleting tables from a database with phpMyAdmin
Private DNS Servers
(17)
»
Creating Private Nameservers at StarGate.com
Creating Private Nameservers at Register.com
Creating Private Nameservers at OpenSRS
Virtuozzo
(16)
»
1. How to login to Virtuozzo Power Panel (VZPP)
2. Becoming familiar with Power Panel
3. How to configure your Power Panel interface
Email Clients
(10)
»
How to configure an email account in FoxMail
How to configure an email account in Thunderbird
How to configure an email account in Pegasus
FTP Clients
(24)
»
Uploading files using LeapFTP
Configuring your website in SmartFTP
Managing files/folders in SmartFTP
Roundcube
(10)
»
1. How to write an email message in RoundCube
2. How to open an email message in RoundCube
3. How to search for messages in RoundCube
Joomla
(17)
»
1. How to log in to Joomla as the default administrator
2. How to change the default admin's username in Joomla
3. How to block or delete a Super Administrator in Joomla
Plesk
(18)
»
1. How to change your contact information and/or Plesk password
2. How to create a domain in Plesk
3. How to create a custom button in Plesk
SquirrelMail
(10)
»
1. How to write an email message in SquirrelMail
2. How to open an email message in SquirrelMail
3. How to manage contacts in SquirrelMail
WordPress
(12)
»
1. How to install WordPress
2. How to configure your settings in WordPress
3. How to change your password in WordPress
Community
»
Questions & Answers
(9)
»
How many Ghz has for each CPU of the Clouds?
More Knowledge About. About Ideas On How To high interest 12 month loans
Facts About- Information On easy approval payday loans direct lender
Feature Request
(17)
»
Ability to upgrade port speed
Reseller Feature to Cloud Servers
Access API (Cloud Server)
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