End of Product Support: Windows 2003 / 2008 & FreeBSD - April 18, 2013

Related informationhttp://iweb.com/dedicated-server/windows

Please note that support for the following products will end on April 30, 2013:
- Windows 2003 (all versions)
- Windows 2008 (
all versions – except Windows 2008 R2)
- FreeBSD (all versions)

You can continue to run the products listed above on your servers, however iWeb no longer supports them as standard as of April 30, 2013.

Although iWeb will make every effort to assist you as quickly and thoroughly as possible after this date, support for these products will be provided on a best-effort basis and charged at the standard hourly rate ($75/hour as at April 30, 2013).

This includes OS reinstalls for the listed products, for which customers will need to open a ticket.

We encourage you to migrate to a newer, supported version of these products. If you have any questions or concerns, please contact our support team who will be happy to assist.

Product history

Product End of Reinstall End of Support Recommended Replacement
Windows 2003 March 15, 2013 April 30, 2013 Windows Server 2012
Windows 2008* March 15, 2013 April 30, 2013 Windows Server 2012
FreeBSD March 15, 2013 April 30, 2013 Ubuntu 12 / Debian 6

*Windows 2008 R2 is still fully supported.

Why has support for these products ended?

System stability is important to iWeb and its customers.  One of the ways that we ensure stability is by reviewing the reliability of the hardware and software that we offer.  From time to time optimizing system stability requires us to remove support for a technology. 

Products reach their end of support for a number of reasons. They include:

• Diminishing demand by existing and new customers
• Product has been superseded by a newer version
• Product support is no longer available from the manufacturer
• Streamlining offerings to ensure support for new technologies
• Standardization of offerings
• To ensure compatibility with new hardware

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