Configuring default email addresses

Expertise level: Easy

What is a default email address?

A default address or catch-all for email, usually refers to a mailbox on a domain that will "catch all" of the emails addressed to the domain that do not exist in the mail server. Configuring a catch-all address can help avoid losing emails due to misspelling. By setting a 'Default Address' for your domain, you will get all the undelivered or unrouted emails to the address which is set as the 'Default Address'.

Follow this procedure to set up a default email address:

  1.  Log in to cPanel.
  2. Go to the "Mail" section.
  3. Click on the "Default Address" icon.
  4. Select "Forward to email address" and enter the email address which you want to set as the Default Address.
  5. Click on "Change".


Catch-all addresses are commonly known as spam magnets. In spite of their usefulness to allow you to receive emails from people who can't remember your email address or mistypes it, as such, it would be a good practice to avoid them and discourage their use. The best solution would be to choose "Discard with error to sender (at SMTP time)". Then the undelivered and unrouted mails to your domain will be deleted and bounced back to the sender.

Check the relevant screen captures:






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