iWeb Customer Service
Frequently asked questions about iWeb resources
- Managing a Dedicated Server
- Creating an iWeb Account
- Performing a hard/APC reboot (dedicated servers)
- Changing your server's password
- Mounting a remote ISO (media image) using a KVM IP
- Rapid Response Service Options
- Server outage - Troubleshooting before opening an urgent ticket
- Product support notifications
- Opening a Customer Service Ticket
- Closing a server at iWeb
- Nagios Alerts
- Ordering a KVM/IP (Classic Servers only)
- Reinstalling Servers
- Introduction to Mirroring and Backup Disaster Recovery strategies
- iWeb monitoring and proactive maintenance
- Server Management Plans and Supported Software list
- Glossary